PATIENT FUSION
Click the following link to access the login page for your patient portal account: Patient Fusion
USING THE PATIENT PORTAL
WHEN TO USE THE PATIENT PORTAL
- Appointments – Scheduling, Cancelling, Rescheduling; Verifying the status, date and time of appointments
- Prescriptions – Verify prescription dates and medications, dosages, instructions, quantities, and number of refills by clicking Medications under the Health Records tab
- Results – Review your lab and imaging results by clicking Labs & Imaging under the Health Records tab
- Messages – Use the messaging feature instead of sending email or mobile text message
- Sending Documents – Use the paperclip icon when sending a message to attach files for your doctor to review (e.g. vaccine records, insurance cards, etc.)
WHEN TO REQUEST AN APPOINTMENT
- Symptomatic – Experiencing new, non-urgent symptoms*
- Medication Changes – Requesting to make changes to a medication
- Referrals – Requesting a referral/consultation with a specialist or for imaging and other diagnostic testing
- Prescription Renewals – When you have no refills on file at your pharmacy
WHEN TO SEND A MESSAGE
- Questions – Question regarding a lab result or current medication
- Future Discussions – When you have a topic you wish to discuss at a future visit
MESSAGES SHOULD BE…
- For NON-URGENT issues ONLY*
- Short and to the point (1-3 sentences MAX)
- Sent via the patient portal and not using mobile text messaging, email, or social media platforms
*CALL 911 OR GO TO YOUR NEAREST EMERGENCY ROOM IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY. DIAL 911 FOR LIFE-THREATENING SITUATIONS. FOR URGENT MATTERS, CALL THE OFFICE TO SCHEDULE AN APPOINTMENT.